You may find the following information and contacts useful.

Doctor’s Fees and Cremation Forms

No one can be cremated until the cause of death is definitely known. There are two cremation certificates (forms 4 & 5) and each must be signed by a different doctor. These certificates (which are collected by the funeral director on your behalf) must be paid for and listed under disbursements on our estimate and account. The cremation certificates are not required when death is referred to the Coroner and therefore the charge will not apply.

Help with Funeral Costs

In certain circumstances, the Department of Work & Pensions can be approached to help with a financial contribution towards the funeral costs. We are happy to advise you in these matters.

What you need to know in times of bereavement

  • If death occurs at home

As soon as possible, inform the doctor of the deceased that the death has occurred. He or she may write out the Medical Certificate of Death. The Next-of-Kin then needs to take the Medical Certificate of Death to the Registrar to register the death and obtain a Death Certificate.

  • When death occurs in hospital

When death happens in hospital, the procedure is very similar. Apply to the hospital for the Medical Certificate of Death and not to your family doctor.

  • The Coroner

In cases where the death has been reported to the Coroner, the procedure is somewhat different.
The Coroner and his or her Officers are working in your interest. No doctor will issue a Medical Certificate of Death. The Coroner’s Certificate will be sent by the Coroner to the Registrar’s Office in the district where the death has occurred. The Coroner will contact you to advise you as to when you can make an appointment with the Registrar to register the death.

How to Register a Death

  • Who can register?

A close relative of your loved one
A relative in attendance during the last illness
A relative in the district where death has occurred
A person present at the death
The person arranging the funeral

  • Documents Required

Medical Certificate of Death
Medical Card, if available
Birth Certificate and Information regarding the date of birth

  • Information required to register

Date and place of death
Full name of your loved one (Maiden Name, if applicable)
Date and place of birth
Occupation and home address
If married, full name and occupation of surviving spouse

What documents will the registrar issue?

Once the registration is complete, in most cases, you will be issued with the following documents:

  • Green Form (form 9W) – The Certificate for Burial or Cremation which is given to the Funeral Director to enable them to proceed with making arrangement for the funeral.
    In cases where a death has been reported to the Coroner, they will usually issue a certificate directly to the Funeral Directors so that the funeral can go ahead as soon as possible.
  • White Form (form BD8) – The certificate of registration of death which requires completion and return to the Department of Work and Pension (DWP). This form allows them to arrange what happens to any benefits and/or state pensions.
  • Bereavement information and advice leaflets

The above paperwork is the only paperwork issued free of charge.

The Death Certificate

After registering the death, you will be given the opportunity to purchase one or more Death Certificates. You may need to obtain a number of certificates as they are often required for a range of administrative purposes such as transferring bank accounts and insurance details.
The Death Certificate is a certified copy of the entry in the death register.

The cost per Death Certificate at the time of registration is £4.00.
The cost of each certificate increases to £7.00 the following day and £10.00 once the register containing the entry is deposited with the Superintendent Registrar (usually one month after the registration). The Registrar’s Office can accept payment by cash, cheque, postal order and debit/credit card (card payment by phone only) with cheques made payable to “The Superintendent Registrar”.

Registrar’s Opening Times and Telephone Numbers

Please contact the relevant Registrar’s office to arrange an appointment to register the death.
Allow at least half an hour for the appointment if you wish to make use of the Tell Us Once service.

Penarth (By appointment only)
Tel: 02920 707862
West House, Stanwell Road, Penarth, CF64 2YG
Monday – Friday 9am – 1pm & 2pm – 4pm

Barry (By appointment only)
Tel: 01446 700111
Civic Offices, Holton Road, Barry, CF63 4RU
Monday – Thursday 08.30m – 1pm & 2pm – 4.30pm
Friday 08.30m – 1pm & 2pm – 4pm

Cardiff (By appointment only)
Tel: 02920 871680
Cardiff City Hall, Cathays Park, Cardiff, CF10 3LU
Monday, Wednesday, Thursday & Friday 8.30am – 4pm
Tuesday 9am – 4pm

University Hospital of Wales (By appointment only)
Tel: 02920 747747
Heath Park, Cardiff CF14 4XW
There is a Registrar’s Office located in the Hospital for deaths
occurring at UHW. Appointments are made via the Bereavement Office